Svaki produkt našeg rada je ”po mjeri” klijenta i kao takav prilagođen njegovim potrebama. U nastavku su navedeni noviji primjeri od oko 100 projekata koje smo realizovali posljednih deset godina:

Pružanje pomoći desetinama nevladinih organizacija u procjeni efektivnosti njihovih projekata, na primjer sa metodom procjene projekta prije - poslije realizacije
Pružanje pomoći federalnoj ustanovi u identifikaciji potreba njenih saradnika za dodatnu edukaciju uz korištenje web upitnika [346]
Radionice za planiranje i provođenje kvalitativnog istraživanja [505]
Izrada priručnika za monitoring i evaluaciju namijenjen omladinskim liderkama [560]
Osmišljavanje metode za brojanje pasa lutalica na području kantona Sarajevo za Dog Trust [4].
Mapiranje nastavničkih kompetencija za inkluzivno i interkulturalno obrazovanje u BiH [562].

proMENTE centri

proMENTE nudi ekspertizu za širok spektar društvenih pitanja: siromaštvo i zapošljavanje, volontiranje, dječija zaštita, socijalna inkluzija te u oblastima obrazovanja, evaluacije i treninga.

Također, proMENTE je provodio i svoja istraživanja i projekte iz oblasti obrazovnih politika, aktivnih mjera protiv nezaposlenosti te savjetovanja za upravljanje karijerom.

Poznajemo civilno društvo na Balkanu iznutra, kao i izvana.

proMENTE centri su:

Centar za obrazovne politike
Centar za održivi razvoj
Centar za evaluaciju
Centar za volonterizam i civilno društvo
Centar za dugoročno upravljanje karijerom
Centar za upravljanje ljudskim potencijalama

Centar za evaluaciju

Naši centri predstavljaju sjecište ekspertiza koje koristimotokom implementacije projekata i treninga

Realizovali smo preko 50 lokalnih, državnih i međunarodnih evaluacija projekata za različite donatore.

proMENTE ima višemetodski pristup i specijalizovan je za prikupljanje informacija iz više različitih izvora. To bi značilo da je veliki broj prilično različitih metoda, od kontrolnih lista i upitnika do internet istraživanja, fokus grupa i intervjua, korišten i također analiziran od strane naših uposlenika. Na primjer, naši klijenti za koje smo radili evaluaciju su otkrili da snažna tehnika, kao što je Metod najznačajnijih promjena, je neophodna da bi se ustanovilo koji su to projektni uspjesi koje su ključni korisnici i ostale interesne grupe vidjeli, što je često izrazito drugačije od projektnog plana; istovremeno koristimo širok spektar i standardnih i inovativnih kvantitativnih tehnika kako bi pomogli klijentu da mjere stvarne promjene, uvjerenja i ponašanja, koji su često u središtu projektnih ciljeva ali rijetko sistematski izmjereni. Svaka od tih metoda i izvora pojedinačno doprinosi tačnosti, relevantnosti i objektivnosti završnog izvještaja, koji je napisan kao eksplicitna sinteza različitih izvora koji su korišteni. Mi također potičemo učesnike, naročito one sa višeg nivoa projektnog upravljanja, da pročitaju završnu verziju izvještaja i daju svoje komentare. Sinteza ovih komentara je također uključena kao dio završnog izvještaja.

Centar za održivi razvoj

proMENTE je ponosan na promovisanje održivog razvoja u Bosni i Hercegovini. U posljednje vrijeme smo bili uključeni u:

istraživanje o elementima održivog razvoja u nastavnim planovima i programima za osnovne škole
procjenu lokalnih strateških planova za procese i prakse održivog razvoja u školama i općinama oko sliva rijeke Drine[6]
istraživanje putem upitnika o mišljenju građana o održivom razvoju u njihovim općinama.

Centar za volonterizam i civilno društvo

proMENTE jeste organizacija civilnog društva i aktivna je u promovisanju vrijednosti civilnog društva i volontiranja. U poslijednje vrijeme smo bili angažirani u:

glavnom prikazu empirijskih dokaza o utjecaju volonterskog servisa u Europi, koji je prezentiran u Evropskom parlamentu[7, 8, 9, 10, 11, 12]
kvazi-eksperimentalnom istraživanju o utjecaju kampova na mlade u Jugoistočnoj Europi [13]
procjena organizacija koje angažuju volontere[14]
a review of the impact of volunteering on the MDGs in the States of CIS and SEE pregled utjecaja volonterizma na milenijske razvojne ciljeve u Zajednici neovisnih država i jugoistočnoj Evropi [15]

proMENTE-u podržava volontiranje otvaranjem svojih prostorija za sve one koji žele da rade i da uz rad uče. proMENTE trenutno u svojoj bazi volontera ima oko 30-tak volontera koji se angažuju na projektnim aktivnostima po potrebi i njihovim preferencijama.

Centar za dugoročno upravljanje karijerom

Od 2002.godine proMENTE aktivno radi na promociji upravljanja karijerom u Bosni i Hercegovini. Uz finansijsku pomoć od strane EU CARDS, proMENTE je kreirao prvu bh. web stranicu za karijerno savjetovanje, www.mojakarijera.com, koja je i dalje aktivna. Web stranica je korištena kao model i u drugim zemljama u regiji. Nedavno smo bili uključeni u realizaciju uspješnog projekta za unaprijeđenje karijernog savjetovanja u postojećim nastavnim planovima i programima.

Centar za upravljanje ljudskim potencijalama i savjetovanje

proMENTE pruža konsultantske usluge iz oblasti upravljanja ljudskim potencijalima (ULJP) za firme, državne i neprofitne organizacije. Autori smo prvog priručnika za upravljanje ljudskim potencijalima u BiH. Pored pružanja usluga treninga i teambuilding aktivnosti iz oblasti ULJP pružamo i usluge savjetovanja u oblasti obrazovanja. U nastavku su izdvojene neke naše aktivnosti koje pokazuju raznovrsnost usluga koje pružamo iz ove oblasti:

obučavanje i mentorstvo za izgradnju kapaciteta ključnih partnera u odabranim školama za planiranje obrazovanja za održivi razvoj [661],
program pružanja podrške nastavnicima s ciljem jačanja njihovih kapaciteta za vođenje promjena u svakodnevnom radu i u profesionalnom znanju [658],
procjena potreba uposlenika vladinih institucija za kreiranje programa edukacije [346],
teambuilding aktivnosti za efektivniji timski rad, povećano povjerenje između pojedinaca koji su osnaženi za donošenje odluka [259],
coaching aktivnosti za razvijanje 6 NVO strateških planova zagovaranja [498].

Centar za obrazovne politike

Pruža najnovije primjere dijaloga o obrazovanju u Bosni i Hercegovini.

Zašto Centar za obrazovne politike?

Zbog mnogih pitanja na koja želimo odgovor:

Kako se može unaprijediti kvalitet obrazovanja?
Da li naša djeca razvijaju kritičko mišljenje u školama?
Kako se u školama provodi socijalna inkluzija?
Kako da se djeca sa poteškoćama u razvoju na najbolji način uključe u redovno školovanje?
Kako roditelji učestvuju u obrazovanju svoje djece i da li su uključeni u donošenje odluka u školi?

proMENTE tim Centra za obrazovne politike nudi stručan pristup u istraživanjima u oblasti obrazovanja i u unapređenju obrazovnih politika. Cilj Centra je da promoviše obrazovne politike koje su fleksibilne, participativne, bazirane na činjenicama, transparentne i koje potiču vrijednosti otvorenog društva.

proMENTE Centar za obrazovne politike dio je međunarodne Mreže centara za obrazovne politike/Network of Education Policy Centers (NEPC) koja broji 20 članica u zemljama koje se pružaju od Poljske i Latvije do Mongolije i Kazahstana. Vizija NEPC-a je da se razvije u snažnu, formalno uspostavljenu mrežu vodećih centara u oblasti obrazovne politike, kao globalnog partnera koji okuplja lokalne i regionalne stručnjake na ovom polju kroz promovisanje vrijednosti otvorenog, demokratskog, multikulturalnog i pluralistickog društva.

NEPC članice su izvodile studiju monitoringa prekida školovanja u periodu od 2003.-2006.godine. Zemlje učesnice su bile Albanija, Kazahstan, Latvija, Mongolija, Slovačka i Tadžkistan.

Mi smo sada jedan od najaktivnijih institucionalnih članova mreže; naš predsjednik i zamjenik predsjednika su prisustvovali egionalnim Savjetodavnim Odborima za NEPC istraživačke projekte i u kontaktu smo sa NEPC centrima i ekspertima.

Naš pristup je...

...usmjeren na klijenta

Kada to okolnosti omogućavaju, poseban akcenat stavljamo na stvaranje srdačnog i opuštenog odnosa sa klijentima kako bi zajednički radili na dizajnu istraživanja i evaluacija koji će u potpunosti odgovoriti na njihove potrebe.

...metodičan

proMENTE ima iskustva u primjeni širokog spektra istraživačkih i evaluacijskih pristupa, sa kombiniranjem kvalitativnih i kvantitativnih metoda.

...prikladan

Naši istraživači provode mnogo vremena na terenu i poznaju različite načine komunikacije prema različitoj populaciji, na primjer, sa djecom koja prose na ulici i sa ministrima. Često je upravo naš zadatak da gradimo mostove između različitih pogleda na svijet ispitanika, na primjer, između donatora i njihovih potencijalnih korisnika.

...etičan

Pitanja etike su nam uvijek na prvom mjestu, naročito kada se radi o zaštiti prikupljenih podataka i zaštiti djece.

Metodologija evaluacije se planira u skladu sa etičkim uputstvima Britanskog evaluacijskog društva (http://www.evaluation.org.uk). Tačnije, to znači: puno poštovanje zaštite podataka interesnih grupa koje su u potpunosti obavještene o evaluaciji i imaju pristup “ombudsmenu evaluacije” ako je to potrebno.

...inovativan

Ponosni smo što koristimo inovativne pristupe u radu. Koliko nam je poznato, mi smo prva organizacija na Balkanu koja je primjenila metodologiju Najznačajnijih promjena i Mapiranja ishoda. Za mnoge naše projekte razvili smo web stranice kako bismo olakšali interkaciju sa interesnim grupama tako da imamo i dugo iskustvo u kreiranju i korištenju web upitnika.Većinu naših statističkih metoda radimo u R-u (www.r-project.org), softver koji je izbor mnogih modernih statističara.

Prije svega, vjerujemo da ključ uspjeha za svaki projekatleži u razumjevanju onoga što klijent zaista želi i treba da sazna, te u pažljivom dogovoru oko detalja Opisa evaluacijskog poziva kako bi se osiguralo da se postugnu željeni rezultati.

Mi koristimo web istraživačke metode od 2002.godine (na primjer na www.mojakarijera.com i www.qimpl.com). Koristimo četiri različita sistema za istraživanje mišljenja putem web-a od kojih biramo onaj koji je najpriklasniji za naše klijente. Većina naših istraživačkih i evaluacijskih projekata sadrže web module.

U posljednje vrijeme u svom radu koristimo pristup Geografski informacijski sistemi (GIS). Naši klijenti smatraju da je ovaj pristup omogućava odličnu prezentacija podataka preko geografskih karata sa kojima se pružaju nove dimenzije uvida.

Analiza društveni mreža je trenutno jako popularna, i to sa dobrim razlogom. Mnogi projekti aših klijenata se realizuju preko mreža ili služe jačanju mreže. Mi posjedujemo nekoliko jednostavnih i korisnih instrumenata koji pomažu boljem razumijevanju podataka dobivenih iz mreža.

...ponovljiv

Gotovi svi naši statistički izvještaji slijede principe ponovljivosti istraživanja. To bi značilo da je finalna verzija pdf dokumenta automatski kompjuterski generirana iz sirovih podataka na osnovu instrukcija koje smo mi napisali u kompjuterskom skriptu. Dakle, ne postoji nikakva mogućnost brisanja, dodavanja ili promjene podataka u bazi, na primjer, naknadno unošenje podataka ili grafikona. Ovo umanjuje vjerovatnoću javljanja greške; originalni podaci su netaknuti; naši klijenti ili drugi istraživači mogu saznati i provjeriti kako smo tačno došli do određenih rezultata. S obzirom da je ista baza podataka, softver i skripta oni mogu čak proizvesti isti izvještaj sa jednim klikom. A softver je besplatan i open-source.

Ponovljivo istraživanje je transparentno, može se provjeriti i manje je sklono pogreškama.

...participativan

Uključujemo interesne grupe u procese naših istraživanja, evaluacija i treninga koliko god je to moguće i nastojimo angažovati intervjuirane učesnike u aktivnoj diskusiji o tome kako se može unaprijediti kvalitet života ljudi.

...validan

Pouzdanost i valjnost prikupljenih podataka i izvedenih zaklju čaka evaluacije su od iznimne važnosti. Valjanost podataka se ogleda upravo u njegovoj relevantnosti i prikladnosti za definisana istraživačka pitanja kao i u stepenu povezanosti sa konceptima koji su predmet procjene. proMENTE koristi sve dostupne informacije u evaluacijskom procesu čija validnost ponekad može biti upitna. U tim slučajevima, koristimo višemetodski pristup kako bi se riješio problem valjanosti podataka.

Instrumenti

Prikupljanje podataka

Fokus grupe

Fokus grupa je ekonomična i brza tehnika procjene kojom je moguće prikupljanje velike količine kvalitativnih informacija koje se odnose na realizaciju razvojnih aktivnosti, usluge i postignuća, i druge teme. Voditelj fokus grupe ima ulogu vodiča za 7 do 12 učesnika u diskusiji o njihovim iskustvima, osjećanjima i preferencijama vezano za određenu temu.

U ispitivanjima javnog mijenja, grupe su pažljivo formirane u skladu sa specificiranim demografskim kriterijima kako bi se dobijeni nalazi mogli generalizirati na cijelu populaciju.

U evaluacijskom procesu, koriste se ili za prije - poslije poređenje rezultata ili za retrospektivno ispitivanje učesnika o tome šta misle kako su različite programske komponente utjecale na njih.

Uobičajeno je da se radi audio zapis fokus grupa, međutim, video zapisi su također moguće ukoliko je potrebno uz pomoć statične kamere. Jednosmjerni ekrani nisu dostupni.

Intervjui

Intervjuima se prikupljaju narativne informacije na određenu temu od osoba koje su relevatne za projekat ili program, kroz više-manje strukturiranu diskusiju vođenu od strane intervjuera. Nije uobičajeno da se koriste za prikupljanje podataka za kreiranje projektnog logičkog okvira ili plana za praćenje realizacije projektnih aktivnosti, ali su jako korisni za svrhe formativnog monitoringa i evaluacije.

Ispitanici za intervju se biraju zbog njihovog iskustva ”iz prve ruke” po pitanju teme koja je predmet istraživanja. Oni mogu biti, na primjer, predstavnici lokalne zajednice, stranački dužnosnici na lokalnom i državnom nivou, vanjski stručnjaci kao štio su akademici, novinari, predstavnici vlade, ,eđunarodnih nevladinih organizacija itd.

Grupne diskusije

Grupna diskusija je metoda koja ima karakteristike fokus grupe i individualnih intervjua. Nema toliko izražen fokus na određeno ključno pitanje što je karakteristika fokus grupe. Z razliku d fokus grupa, grupne diskusije mogu ponekad uključivati osobe iziste grupe, ali i drugih.

Upitnici

Istraživanje putem upitnika se odnosi na pisana pitanja u različitim formatima koja su namijenjena cijeloj populaciji ili njihovom uzorku relevantnoj za projekat.

Upitnici mogu biti dizajnirani da mjere ishodišne varijable kao što je zadovoljstvo projektom, posredne varijable kao što je izloženost projektu i pozadinske varijable kao što je starosna dob i spol. Možemo kombinirati pitanja zatvorenog i otvorenog tipa - nakon toga, informacije prikupljene pitanjima otvorenog tipa se kodiraju u kategorije zatvorenog tipa, mada, vrlo često u izvještajima koristimo fraze i originalne izraze ispitanika predstavljene u vidu citata.

Predlažemo Vam korištenje web upitnika za prikupljanje kvantitativnih podataka zbog dostupnosti kompjutera i internet pristupa u institucijama u kojima su zaposleni korisnici Vašeg projekta.

Posebno vodimo brigu da osiguramo da su naši upitnici lako razumljivi i jednostavni za popunjavanje. U nekim slučajevima, pružamo pomoć i podršku ispitanicima za ispunjavanje upitnika.

R3d je naš dvojezični sistem za analizu upitnika koji osigurava da pitanja ne budu izgubljena, analizirajući sva pitanja za milion različitih mogućih značajnih nalaza i ističe najneobičnije i najvažnije nalaze.

proMENTE koristi web upitnike u BiH od 2002. godine koji sada zauzimaju značajno mjesto u većini naših istraživanja jer na veoma ekonomičan način obuhvataju relativno široku populaciju.

Web upitnici

Istraživanje putem web upitnika odnosi se na pisana pitanja u različitim formatima koja su namijenjena cijeloj populaciji ili njihovom uzorku relevantnoj za projekat. U većini naših istraživanja koristimo web upitnike jer se na ekonomičan način može obuhvatiti relativno šira populacija.

Upitnici su posebno dizajnirani da mjere ishodišne varijable. Upitnici mogu biti namijenjeni samo specifičnoj grupi ljudi definisanoj od strane klijenta ili generalno web populaciji, na primjer, putem Facebook oglašavanja.

proMENTE koristi širok spektar on-site i off-site instrumenata za web analitiku, kao što su Google Web Analytics, KISSmetrics, Facebook Insight, Twitalyzer za prikupljanje sveobuhvatnih i korisnih podataka.

Web analitika je mjerenje, prikupljanje, analiza i izvještavanje o podacima koji su prikupljeni na internetu s ciljem boljeg razumijevanja i optimiziranja korištenja web-a. Korištenjem web analitike možemo analizirati podatke kao što su:

iz kojeg mjesta su korisnici (posjetioci), šta rade na web stranici,
kada i na kojem mjestu napuštaju web stranicu,
koliko se dugo zadržavaju na web stranici,
koliko često se vraćaju na web stranicu itd.

Kombiniranje metoda web analitike sa kvalititivnim metodama unaprijeđuje se interpretacija web statistika, fokus na (kvalitativno) istraživanje korisnika i validnost prikupljenih podataka. Tokom procjene kampanja, we analitika pomaže u mjerenju ili u boljem razumijevanju efektivnosti koncepta kampanje, identifikaciji ciljne publike i njihovog ponašanja na web-u kao i provjere povratnih informacija od korisnika.

Metoda Mapiranje ishoda (Outcome Mapping-OM)

Mapiranje ishoda (eng. Outcome Mapping, u daljem tekstu OM) [B] [B] (Carden, Smutylo, & Earl, 2002) je novi pristup za planiranje, monitoring i evaluaciju projekta koji je razvijen u Međunarodnom centru za razvoj istraživanja (International Development Research Centre www.idrc.ca) uz konsultacije sa Dr.Barry Kimbelom sa Pacifičkog Instituta za istraživanje i evaluaciju (Pacific Institute for Research and Evaluation), kao adaptacija pristupa za Inžinjering ishoda. Može se koristiti projektnom, programskom ili organizacijskom nivu.

Iako je OM kompleksan metod koji ima mnoge sličnosti i razlike sa konvencionalnim metodama, sadrži tri elementa po kojima se jasno razlikuje.

1. OM se fokusira na određen broj „ključnih partnera“ sa kojima program ili projekat ima direktan kontakt, a ne na veliki broj njegovih konačnih korisnika. Ključni partneri se definišu kao „oni pojedinci, grupe i organizacije sa kojima je program u direktnoj interakciji kako bi prouzrokovao promjene i sa kojima program može očekivati određene mogućnosti za promjenu” [C] [C] (ibid, p.1). Svaki ključni partner je povezan sa ”ciljnim rezultatom” koji je dio vizije cijelog projekta koji se odnosi na tog ključnog partnera.

2. Veći je naglasak na rezultate, primarno koncipirane kao promjene u ponašanju ključnih partnera i njihove odnose, prije nego na utjecaje. OM ne nastoji da obaveže organizacije koje implementiraju da pokažu da su prouzrokovale brojačno mnogo utjecaja, naročito ne u područjima „gdje je njihov utjecaj ... neznatan i opadajući u odnosu na ostale faktore” [D] [D] (ibid, p.5). Fokus je na promjeni i razvoju ključnih partnera; kvalitetu, a ne kvantitetu; i na doprinosu (šta su uradili, šta je bilo uspješno?) prije nego na atribuciji (da li su zaista pruzrokovali promjenu) što je ponekad nemoguće dokazati

3. OM uvodi koncept znakova napretka kao razvrstanu ljestvicu koja sadrži specifične promjene u ponašanju ključnih partnera i odnose koji definišu i opisuju napredak s obzirom na svaki ciljani rezultat. Ove vrste promjena je do sada bilo teško skupiti, jer su se poteškoće javljale kod njihove formulacije u skladu sa SMART paradigmom koja se odnosi na objektivno i pouzdano mjerenje [E] [E] (Mikkelsen, 2005, p. 164). Također, OM naglašava da ove vrste promjena često predstavljaju suštinu programa za razvoj. Koncept ljestvica znakova napretka je da sistemski definiše i dokumentuje ove vrste promjena. Znakovi napretka za svaki ciljani rezultat su grupisani u ”očekivane” znakove napretka, „željene“ znakove napretka i u znakove napretka koji bi „oduševili”, gdje se prvom grupom opisuje konkretno ponašanje ključnog partnera koje se projektom pretpostavlja da će se desiti, a posljednjom ponašanje koje bi oduševilo i koje je manje-više dijelom vizije.

Metoda Najznačajnija promjena

Najznačajnija promjena (Most Significant Change, u daljem tekstu MSC) [F] [F] Preporučuje se metoda Najznačajnijih promjena za studije slučaja. je tehnika participativnog monitoringa više zasnovana na pričama nego na indikatorima (Dart & R. Davies, 2003; Rick Davies, 2007). MSC priče su o važnim ili značajnim promjenama – daju bogatu sliku uticaja razvojnog rada i omogućavaju osnovu za dijalog o ključnim ciljevima i vrijednostima razvojnih programa.

Umjesto uvođenja novih profesionalnih vještina, MSC metoda koristi prednosti prakse svakodnevne komunikacije.

MSC ne zamjenjuje druge metode monitoringa i evaluacije – zapravo dobro djeluje zajedno sa metodama kao što su analiza sadržaja i kvantitativna analiza – ali dolazi na svoje tamo gdje je ishod neočekivan, a značenje upitno. Indikatori nam prosto ne pomažu da vidimo šta se promijenilo u tim situacijama.

Stručna procjena

Pri stručnoj procjeni, od 3 do 15 osoba sa stručnim znanjem iz relevantne oblasti se pozivaju da ocijene ili procijene stvari koje su relevantne za provođenje projekta. Ove osobe mogu biti preporučene od strane klijenta i/ili vanjski eksperti; za kompletiranje većih nivoa monitoringa i evaluacije, zahtijevaju se vanjski eksperti.

Milestone intervju

Ovo je intervju kojim se pripadnicima interesenih grupa, koje najčešće čine ključni partneri, postavljaju pitanja o ključnim postignućima ili tzv. prekretnicama (enlg. milestone) koje bi klijent želio da oni realizuju. Intervju se radi sa partnerima kako bi se saznalo o njihovim postupcima koji su vezani za određenu ”prekretnicu”, kao što je rad ka njegovom postizanju ili odgađanje njegove realizacije. Intervju takođe uključuje pitanja o razlozima partnera za njihove postupke te sve ono što je doprinjelo tim razlozima, kako od strane klijenta tako i ostalih. Milestone intervju se može koristiti prije nego se desi prekretnica ili poslije, kako bi se saznalo od partnera šta je još neophodno kako bi došlo do prekretnice ili šta je vodilo ka postizanju prekretnice. Tako da postoje dvije verzije intervjua, verzija ”prije” i verzija ”poslije”. Verzija ”poslije” Milestone intervjua se može koristiti za slične uspjehe koji zapravo nisu bili planirani kao i za one koji jesu. U rezultatskom okviru, prekretnice najčešće mogu biti ”središnji rezultati” ili ”očekivani rezultati” ili mogući rezultat, ali i ne moraju nužno biti u planovima.

Milestone intervju se obično ne navodi u sklopu plana monitoringa i evaluacije, ali se može bilo kada koristiti kao dopuna bilo kojoj drugoj metodi za monitoring i evaluaciju jer: se dešava usred unaprijed planiranih presječnih mjerenja, postavljajući pitanje šta se upravo desilo i šta će se desiti sada? Postavlja pitanje o važnom faktoru koji se nalazi između programskih aktivnosti i programskih rezultata, odnosno, viđenja partnera njihove situacije i njihovih razloga za angažman ili ne ka postizanju određenog cilja.

Intervju ”Faktori promjene”

Intervju se provodi sa malim brojem ispitanika unutar jedne organizacije ili onima koji su jako povezani prema određenom cilju, i postavlja im se pitanje kako oni vide ostale ključne igrače u sistemu pozicionirane na dvije dimenzije relevantne za određene promjene koje klijent želi, obično imajući moć da naprave promjenu i da vide promjenu kao dobit. Ovaj format intervjua pomaže struktuiranju diskusije o tome kako različita konstalacija faktora utiče na to da se promjene dese ili ne.

Kao Milestone intervjui, intervjui ”Faktori promjene” mogu se provesti u bilo koje vrijeme i obično nisu dio M&E plana nego su dizajnirani da ga nadopunjuju. Umjesto toga, osoblje može koristiti intervjue da:

• otkrije kako se promjene dešavaju u određenim situacijama, a u drugim sličnim situacijama ne bez obzira na uloženi napor

• identificira različite grupe i pojedince koji na različite načine utiču na brzinu promjena

• identificira koje različite grupe su bile zainteresirane za određene ciljeve

•identificira ko je unutar partija imao moć ili utjecaj da realizuje te ciljeve

•identificira bilo kakvu promjenu u tim grupnim interesima u postizanju programskih ciljeva

•istražiti kako te snage unaprijeđuju ili ometaju programske ciljeve

•identificira važne dimenzije što pomaže objašnjenju zašto intervencije ponekad uspiju, a ponekad ne.

Svi navedeni instrumenti za prikupljanje podataka su dostupni. Iako su u sekciji Predloženi dizajn evaluacije navedeni odabrani instrumenti kojima se može odgovoriti na potrebe evaluacije i koji odgovaraju ukupnom broju dana rada predloženom u budžetu, konačni odabir, a samim tim i ukupan broj dana rada će se napraviti u razgovoru sa klijentom.

Analiza podataka

Rezultati se obično pišu u sveobuhvatnom izveštaju kao sinteza različitih metoda koje su korištene.

Analiza intervjua, fokus grupa itd.

Prije svega se piše sveobuhvatni izvještaj po pitanjima i za svakog ispitanika ili grupu ispitanika. Ovakvi izvještaji nastaju iz pisanih bilješki i audio zapisa bez pravljenja pune transkripcije.

Možemo pružiti i pojedinačni izvještaji za svaku fokus grupu i/ili za svaki uzorak određene populacije, na primjer opština. Sveobuhvatni izvještaj također može biti izrađen.

Mogu se pisati individualni izvještaji za svaku fokus grupu i/ili subgrupu iz populacije npr. svaku opštinu. Takođe se može praviti i sveobuhvatni izvještaj.

Nudimo i transkripciju audio zapisa kao dodatnu opciju kojom se omogućavaju citati i direktne fraze ispitanika koje se navode u finalnom izvještaju. Na ovaj način, osigurava se objektivniji prikaz ispitanikovih stavova i mišljenja koji ujedno i istraživačima omogućava sistematsko praćenje vlastitih predrasuda.

Analiza podataka GIS-om (geografski informacijski sistemi)

Ukoliko su podaci potrebni za istraživanje rašireni po regionu - na primjer, ukoliko se radi u nekoliko opština, škola, kantona itd, naš softver ih za vas stavlja na mapu kako bi ponovo ispričali priču sa geografskog stanovišta.

Statistička analiza upitnika

Odabir upitnika za prikupljanje podataka omogućava kvantitativnu analizu podataka iz web upitnika, što ima slijedeće prednosti:

osigurava objektivnije podatke za početno stanje u slučajevima kada se želi spitati napredak u budućnosti
mogu se istači razlike na osnovu pozadinskih varijabli (na primjer, razlike između muškaraca i žena, između različitih interesnih grupa itd.)
objektivna metodologija može dodatno doprinijeti sa izdvojenim mišljenjima na način da o njima može biti raspravljano u fokus grupama.

Posebna stručnost proMENTE-a se ogleda u korištenju dvojezičnog automatskog sistema r3d, za automatsku produkciju temeljite statističke analize prikupljenih podataka sa privlačnim grafikonima i kompletnim objašnjenjima. Molim vas pogledajte na stranici 15↑ koje su dobiti korištenja pristupa tzv. Ponovljivog istraživanja.

Posebna snaga proMente je naš dual-jezični automatizirani sistem r3d za automatsku analizu podataka upitnika sa atraktivnim grafovima i potpunim objašnjenjima statističkih analiza. (vidi s. 15↑ za dotatne pozitivne stane ovog reproduktivnog istraživačkog pristupa.)

Dubinska analiza sadržaja intervjua

Analiza sadržaja je sofisticirana tehnika iz oblasti društvenih nauka koja koristi spacijalizirani softver za proces izdvajanja skrivenih značenja u masi informacija koje su prikuplje tokom intervjua sa ispitanicima. Na primjer, vrlo uspješno smo koristili ovu tehniku u prethodnom Sida projektu kako bi identifikovali odnos između spolne ravnopravnosti i siromaštva kroz oči korisnika projekta.[39]. primjena ove tehnike podrazumijeva pune transkripcije intervjua.

Citati ispitanika u izvještaju

Čitatelji naših izvještaja često ističu da su navedeni citati najbolji dio izvještaja; oni unose životnost u rezultate istraživanja. Citati iz intervjua su uključeni u cijenu koja je prikazana u sekciji Budžet. .

Part III. Ko smo mi?

proMENTE pruža rješenja iz oblasti socijalnih istraživanja za firme i neprofitne organizacije. proMENTE djeluje na međunarodnom nivou i smješten je u Sarajevu. Organizacija je registrovana kao udruženje građana u oktobru 2002.godine u Federaciji Bosne i Hercegovine od strane tri socijalna istraživača.

Sve što radimo - treninzi, evaluacije prijekata, istraživanja - bazirano je na znanstvenim postulatima.

Većina naših prihoda je od strane donatora po ugovoru za provođenje istraživanja, evaluacija i treninga za druge organizacije. proMENTE je također dizajnirao i realizovao vlastite projekte koji su finansirani od strane donatora i iz oblasti zapošljavanja mladih i savjetovanja za razvoj karijere te asistenciju za mala i srednja preduzeća iz oblasti Upravljanja ljudskim potencijalima. proMENTE je često bio i nacionalni partner u međunarodnim istraživačkim programima.

proMENTE socijalna istraživanja je od svog osnivanja 2002. godine realizirao preko 100 istraživačkih projekata, od čega je oko 60 evaluacija projekata, što nas čini vodećom agencijom za evaluaciju u regiji. Pri realizaciji većine naših dosadašnjih istraživanja koristili smo višemetodski pristup, kombinirajući kvantitativne i kvalitativne podatke. Uspješno se služimo različitim instrumenatima iz šireg spektra, od standardnih instrumenata kao što su intervjui sa ključnim izvorima ili pregled literature, do više inovativnih tehnika; prvi na Balkanu smo sistematski primjenjivali tehnike Mapiranje ishoda i Najznačajnije promjene te smo rezultate publikovali i predstavili na međunarodnim konferencijama [731]. Mnogi naši projekti su uključivali fokus grupe sa različitim grupama učesnika i na različite teme. Primjena tehnika varira, od istraživanja mišljenja javnog mjenja do prikupljanja stavova specifičnih grupa kao što su školski direktori.

Posjedujemo dugogodišnje iskustvo u dizajniranju istraživanja i statističkim analizama iz različitih društvenih oblasti.

Posjedujemo značajno iskustvo u oblasti inkluzije socijalno isključenih grupa a koje se odnosi na mapiranje i analizu politika i praksi o nediskriminirajućem pristupu u osnovnom obrazovanju djece sa posebnim obrazovnim potrebama([719, 584][698][650]). Tokom evaluacijskog procesa inkluzivnih obrazovnih programa, identifikovanjem ključnih fokusa i postojećih potencijala (roditelji, nastavnici, lokalna zajednica I zvanične institucije itd) nastojimo da doprinesemo povećanju kvalitete i uspješnom prevazilaženju poteškoća u praksi. ([45][662][659]. Naš doprinos inkluzivnom obrazovanju ogleda se i u projektima koje smo sami proveli, poput akcijskog istraživanja o inicijativama u školama i zajednicama s ciljem poboljšanja kvalitete obrazovanja kroz uključivanje interesnih grupa ([543][692]).

Proveli smo raznovrsne projekte koji uključuju rome i romsku zajednicu. Mnogi od njih[569, 692, 697, 689, 690, 709, 739, 743] su imali fokus na uključivanje roditelja i porodica romske djece u njihovo obrazovanje. Također, proveli smo značajne studije[548, 471, 636]o problemima trgovine djecom i zloupotrebe djece za rad kojima smo željeli da predstavimo diferenciran pristup tome kako je romski identitet povezan ili ne sa navedenim problemima. Treća grupa projekata [458, 744, 63, 472, 638] su evaluacije programa i procjena potreba za razvojne projekte u zajednicama uključujući rome u BiH, Srbiji, Mađarskoj i Ukrajini.

Rodna ravnopravnost je dimenzija koja je uključena u većinu naših projekata. Konkretno, rodna ravnopravnost je bila glavni fokus u našim evaluacijama [532, 550, 552, 571, 70, 536, 623] - treninga za mlade žene liderke [550, 552, 571], za profesionalce uključene u prevenciju rodno zasnovanog nasilja[532], za kampanje podizanja svijesti [623], FIGAP programu[536] kao i za statističku analizu studije početnog stanja [79] i studije utjecaja [529].

proMENTE prati dešavanja iz različitih oblasti, razvoj novih programa i politika u svijetu nevladinih organizacija a pristup tome mu obezbjeđuje članstvo u slijedećim mrežama: Mreža centara za obrazovne politike, Mreža Sporazum Plus , Vijeće NVO u BiH i Koalicija za pravično obrazovanje.

Misija

Pomoć pojedincima i organizacijama da postignu svoj puni potencijal - kroz pružanje usluga istraživanja i evaluacija te treninga i savjeta koji se temelje na dokazima.

Vizija

Inspirisani smo vizijom o budućnosti u kojoj:

smo i dalje manji tim društvenih naučnika koji rade u cijeloj BiH ali i međunarodno,
smo i dalje jedna među prvim agencijama na Balkanu za ad-hoc socijalna istraživanja,
nastavljamo da učimo i koristimo nove metode istraživanja, evaluacije i treninga,
smo cijenjeni kao eksperti koji pomažu pojedincima i organizacijama da dosegnu svoj puni potencijal,
doprinosimo društvu u kojem su cijenjena ljudska prava i u kojem razlike potiču razvoj a ne konflikt.

Kontakt informacije od nekih glavnih proMENTE klijenata

Joakim Molander, Sida bivši prvi sekretar u BiH, od jula 2008. Sida šef Sekretarijata za evaluaciju, Stockholm, joakim.molander@gmail.com

Dženana Trbić, Fond otvoreno društvo BiH, dzenana@soros.org.ba

Adam Boys, voditelj operacija i direktor finansija u Međunarodnoj komisiji za nestale, Adam.Boys@ic-mp.org

Naš tim

Trenutno u proMENTE-u radi sedam stalnih uposlenika, od kojih su šest istraživači/treneri. Formalno, ova nevladina organizacija je oformljena od strane tri istraživača seniora, od kojih dvoje još uvijek radi u proMENTE-u. Svi proMENTE istraživači/treneri imaju najmanje VII stepen stručne spreme iz oblasti društvenih nauka; tri senior istraživača imaju titulu magistra ili doktora iz oblasti društvenih nauka, uz osam do četrnaest godina iskustva u planiranju i provođenju istraživanja na terenu i evaluacija na Zapadnom Balkanu.

Steve Powell

Direktor i viši istraživač.

Doktor društvenih nauka, Univerzitet Middlesex, Velika Britanija
Diplomirani psiholog, Univerzitet LMU, Minhen, Njemačka

Bačlor filozofije, Univerzitet Manchester, Velika Britanija
Znatno iskustvo u kvantitaivnim društvenim istraživanjima, kao i u svajtovanju i obuci za paticipativni monitoring i evaluacijske pristupe. Njegov istraživački rad i evaluacije su se u glavnom odnosile na područje obrazovanja, socijalne zaštite, volonterizma, lokalne samouprave, zaštiti djece, trgovanja ljudima, pitanje mladih i Roma, PTSP, nestale osobe i rješavanje konfikata. Posjeduje napredne vještine u programiranju baza podataka i u multivarijantnoj statistici. Ima bogato iskustvo u Jugo-Istočnoj i Centralnoj Europi; također je provodio evaluacije u Haitiju, Tajlandu, Nepalu, Indoneziji, Šri Lanki i Indiji.
Svoja istrživanje je prezentirao u Europskom Paralamentu, Svijetskoj banci u Washingtonu, ARC HQ Washington i Parlamantu u BiH.
Ima deset publikacija izadatih u recenziranim časpisima društvenih znanosti o post-konfliktnog psihosocijalnoj prilagodbi.
Noviji rad ivan proMENTE uključuje:
- Razvoj evaluacijskog okvira za program oporavka od zemljotresa Međunarodne federacije Crvenog krsta i Crvenog polumjeseca teškog 1,2 milijaradi franaka.
- Provedbu meta-evaluacije psihosocijalnog programiranja u 500 miliona USD ARC programu oporavka od tsunamija.
- Vođenje rada na terenu u Nepalu kako bi se uspostavila osnaova za program upravljanja i demokratije finansiran od strane USAID-a.
- Pisanje priručnika za globalnu upotrebu na Nacionalnom Demokratskom Institutu o njihovoj podršci političkim partijama.
- Vodeći istraživač na ESP interenacionalnom istraživačkom projektu o uključivanju roditelja pri donošenju odluka u školi. Istraživanje je rađeno na reprezentativnom uzorku od 11 000 roditelja u 10 država.
- Autor regionalnog izvještaja o utjecaju volonterizma na milenijske razvojne ciljeve u u Zajednici neovisnih Država i Jugoistočne Europe.

Projekti i publikacije: http://promente.org/p/?q=Powell

Dženana Husremović, PhD.

Mr.sci Dženana Husremović diplomirani psiholog i magistar, sa formalnom i neformalnom edukacijom ima višegodišnje relevantno radno iskustvo. Trenutno radi u proMENTE socijalna istraživanja uz paralelno obavljanje aktivnosti višeg asistenta na Odsjeku za psihologiju Filozofskog fakulteta u Sarajevu od 2001.godine. Direktno je uključena u rad sa privatnim sektorom i sadašnje aktivnosti obuhvataju razvoj novih projekata i konsultantske poslove. Posjeduje dugogodišnje trenersko iskustvo.

Projekti i publikacije: http://promente.org/p/?q=Husremovic

Ivona Čelebičić, MSc.

Generalni direktor u proMENTE.

Magistar humanističkih nauka, istraživač i trener u proMENTE, socijalna istraživanja od 2004. Godine. Vodila preko 50 treninga te istraživačkih i evaluatorskih projekata. Smatra da treba biti u konstantnoj potrazi za novim strategijama koje promoviraju promjene u obrazovanju i obrazovne politike. Kolege o njoj kažu da je odličan timski igrač.

Projekti i publikacije: http://promente.org/p/?q=Celebicic

Esad Bratović

Diplomirani psiholog, uposlen u proMENTE socijalna istraživanja kao istraživač i evaluator od 2006 godine. Glavni zadatci su mu osmišljavanje i implementacija kvalitativnih i kvantitativnih istraživanja za domaće i međunarodne klijente. Kao terenski istraživač ima iskustva u vođenju fokus grupa, strukturiranih, polu-strukturiranih i nestrukturiranih intervjua. Također posjeduje opsežno znanje iz statističke obrade podataka korištenjem R softverskoga okruženja za statističko računanje i grafikone. Esad je u mogućnosti da brzo razumije makro i mikro socijalni kontekst u kome se rade istraživački projekti kao i njihovu relevantnost u odnosu na ciljeve istraživanja. Posjeduje sposobnost da kreira odnos povjerenja i poštivanja sa različitim sudionicima, da sintetizira njihove stavove i poglede te da ih iskomunicira sa klijentima.

Projekti i publikacije: http://promente.org/p/?q=Bratovic

Andrea Soldo

Andrea Soldo, diplomirana psihologinja, članica proMENTE tima od 2008 godine. Radi kao istraživač, evaluator i trener. Andreine posebne oblasti interesovanja su marginalizirane grupe stanovništva te kvalitet formalnog obrazovanja. Smatra da uvijek postoji mogućnost za drugačiji pristup ili rješenje, makar ono bilo i alternativno.

Projekti i publikacije: http://promente.org/p/?q=Soldo

Sidik Lepić

Sidik Lepić, diplomirani pedagog, član proMENTE-a od 2008. godine gdje radi kao istraživač, evaluator i web developer. U fokusu njegovih radnih aktivnosti je obrazovna inkluzija, obrazovanje za održivi razvoj, profesionalna orijentacija i razvoj vještina za upravljanjem karijerom. Posebno područje interesa su mu tehnologije i njihova primjena u istraživačkom radu i obrazovanju. Smatra da je posao kojega radi kao uspinjanje na planinu: svaki novi korak ka vrhu otkriva novi pogled na svijet koji ga okružuje.

Projekti i publikacije: http://promente.org/p/?q=Lepic

Part IV. Portfolio

Klijenti

Radili smo za većinu agencija i donatora značajnih u regiji (Caritas, CRS, gtz/giz, Helsinki Commitee, ICRC, IFRC, Kvinna till Kvinna, Olof Palme Foundation, Sida, UNICEF, UNDP, UNV, UNWomen, USAID, World Vision) kao i sa manjim lokalnim nevladinim organizacijama.

Part V. proMENTE izbliza

Saradnja sa proMENTE kao vanjski konsultant/ca

Trenutno ne planiramo upošljavanje novog osoblja. Međutim, praktikujemo jednu vrstu profesionalnog angažmana koja se pokazala zadovoljavajućom kako za konsultante tako i za nas. Radi se o bazi stručnih konsultanata; profesionalaca koji nisu formalno zaposleni u proMENTE-u ali koji su zainteresovani da zajedno sa nama apliciraju na tendere i za grantove iz oblasti socijalnog istraživanja što je u skladu sa njihovom ekspertizom i našim interesovanjem. Kada se identifikuje odgovarajuća prilika, obično konsultant preuzima vodeću ulogu u izradi aplikacije; konsultant/ica će biti naveden/a u prijedlogu budžeta kao vanjski konsultant. Kada je aplikacija uspješna, konsultanti rade sa proMENTE osobljem i mogu ukoliko žele da preuzmu vodeću ulogu u realizaciji programa.

Konsultanti koji se prijavljuju za našu saradnju trebaju imati najmanje magistarski nivo obrazovanja. Neki od njih žive i rade u BiH, dok su neki u drugim državama.

U proMENTE-u jako cijenimo odličnu timsku atmosferu i nastojimo da konsultanti budu odgovarajući za naše uposlenike. Ukoliko su vam navedeni prijedlozi interesantni bilo bi nam drago i jako korisno da nas posjetite u našim prostorijama.

Ukoliko ste zainteresovani da budete dio proMENTE tima molimo vas da ispunite kratku formu u nastavku.

Želiš steći iskustvo - volontiraj u proMENTE

U proMENTE-u može volontirati svaka osoba, student ili ne, koja je visoko motivirana prvenstveno želi da uči, ali i da radi. Učenjem kroz rad i učešće u različitim profesionalnim aktivnostima svaki volonter može obogatiti područje vlastitog interesovanja i unaprijediti lične kapacitete.

Volontiranjem u proMENTE-u možete:

steči znanja iz oblasti vašeg interesovanja u okviru društvenih nauka
razviti profesionalne vještine
razviti profesionalnu odgovornost i radne navike
steči radno iskustvo koje vam može biti referenca za buduće zaposlenje
upoznati stručnjake iz oblasti društvenih nauka, kao i firme/organizacije iz tog područja.

Za volontiranje u proMENTE-u možete se prijaviti putem web stranice http://promente.org/bs/node/320 tako što ćete unijeti potrebne informacije i poslati vaš CV.

Part II. What we do

Examples of recent work

Every product is custom designed for the needs of each client. Here are recent examples from over 130 projects over the last ten years:

Helping dozens of NGOs assess the effectiveness of their projects e.g. with baseline and endline assessments.
Assisting a Federal institution to find out training needs of its employees using web questionnaires [464].
Training workshops on planning and conducting qualitative research [639].
Writing a manual on monitoring and evaluation for youth leaders [694].
Devising a method for counting the number of stray dogs in Canton Sarajevo for the Dogs Trust [4].
Mapping teachers’ competences for inclusive and intercultural education in BiH [696].

Our centres of expertise

proMENTE offers expertise in a wide range of social issues: poverty and employment, volunteering, child protection, social inclusion, and in the field of education, evaluation and training.

Plus, we are involved in action as well as research, having implemented our own projects in the area of educational policy, active measures against unemployment, and careers advice.

We know about civil society in the Balkans from the inside as well as from the outside

Our experience on these topics is drawn together into the following Centres of Expertise:

The Education Policy Centre
Centre for Sustainable Development
Centre for Evaluation Methods
Centre for Voluntarism and Civil Society
Centre for Lifelong Career Management
Centre for Human Resources Management

Centre for Evaluation Methods

Our Centres are hubs of expertise which we draw on when we implement projects or conduct research or training for others

We have conducted over 70 evaluations of local, national and international projects for a variety of donors.

proMENTE specialises in multi-source, multi-method evaluation. This means that a number of quite different methods, from checklists and questionnaires to internet surveys, focus groups and interviews, are conducted and also analysed by different personnel. For example, our evaluation clients have found that strongly qualitative techniques such as Most Significant Change methodology are essential to finding out what a project is really achieving through the eyes of beneficiaries and other stakeholders, which is often distinctively different from the project plan; at the same time we use a wide range of both standard and innovative quantitative techniques to help clients actually measure changes in attitudes, beliefs and behaviour, which are often central to project goals but rarely systematically measured.

Each of these methods and sources makes its own contribution to the accuracy, relevance and objectivity of the final report, which is written as an explicit synthesis of these different sources. We also encourage stakeholders, especially higher-level project management, to read the final draft and make comments. A synthesis of these comments is then also included as part of the final report.

Centre for Sustainable Development

proMENTE is proud to promote sustainable development in Bosnia & Herzegovina. Recently we have been involved in:

research on elements of sustainable development in elementary school curricula
assessment of local sustainable development strategic planning processes and practices in schools and municipalities in the Drina Basin
questionnaire research on citizens’ views on sustainable development in their municipalities

Centre for Voluntarism and Civil Society

proMENTE is itself a Civil Society Organisation and is active in the promotion of civil society values and volunteering. We welcome volunteers in our office. Recently we have been involved in:

a major review of empirical evidence of the impact of voluntary service in Europe which was presented in the European Parliament
quasi-experimental research on the impact of short-term work-camps on youth in South-East Europe
assessments of volunteer-involving organisations
a review of the impact of volunteering on the MDGs in the States of CIS and SEE

proMENTE also supports volunteering by opening it’s office to those who want to work and be in the process ”learning by doing”. proMENTE has a volunteer base with around 30 volunteers who can be engaged in project activities according to the proMENTE needs and to their preferences.

Centre for Lifelong Career Management

proMENTE has been active in promoting career management in Bosnia & Herzegovina since 2002. We received an EU CARDS grant to promote the first careers advice website in B&H, www.mojakarijera.com, which is still under active development. The website has been used as a model in other countries in the Region. Recently we have been involved in a successful project to enhance careers advice in the existing curricula.

Centre for Human Resources Management Consulting

proMENTE provides evidence-based HRM consulting to business, government and non-profits. We produced the first guide to HRM in the country. Besides HRM consulting we are also offering consulting services

In addition to providing HRM trainings and team building activities, proMENTE also provide for clients consulting services in the field of education. Please find below some of our recent activities which demonstrate a variety of services in this field:

training and consulting in order to increase skills and knowledge of key players in partner schools to use methodology for planning education for sustainable development [795],
teacher leadership support program for strengthening teacher’s capacities to lead changes in everyday work and in professional knowledge [792],
needs assessment survey for governmental institution for creation of the program for professional training [464],
teambuilding activities for more effective teamwork, increased trust and strengthened individuals in decision-making [403],
coaching activities for the development of six CSO strategic advocacy plans [632].

The Education Policy Centre

Providing fresh evidence for the dialogue on education in Bosnia & Herzegovina

Why EPC? Because there are so many questions waiting for answers:

How can the quality of education be improved?
Do our children develop critical ways of thinking in their schools?
Do schools contribute to social inclusion?
How can children with special needs best be included in schools?
How do parents participate in the education of their children and school-level decision-making?

The proMENTE Education Policy Center team offers expertise in research in the area of education and enhancing existing educational policies.

The aim of the Education Policy Center at proMENTE social research is to promote flexible, participatory, evidence-based and transparent education policies which foster the values of an open society.

The proMENTE Education Policy Center is part of the international Network of Education Policy Centers (NEPC) consisting of over 20 members in countries from Poland and Latvia to Mongolia and Kazakhstan. The vision of the Network of Education Policy Centers (NEPC) is to develop into a strong formally established network of leading education policy centers, a global actor with local and regional expertise in education policy that promotes the values of an open, democratic, multicultural, and pluralistic society. At present we are taking part as national research agency in an international NEPC policy study on Private Tutoring in education.

NEPC members carried out a study on monitoring school drop-outs 2003-2006. Participating countries were Albania, Kazakhstan, Latvia, Mongolia, Slovakia, Tajikistan.

We are now one of the most active institutional members of the network; our President and Deputy President have served on the Regional Advisory Boards of NEPC research projects and we are in contact with the NEPC centres and experts.

The Education Policy Center at proMENTE social research, together with its partner organizations, implements projects with the goal of improving educational policy in Bosnia and Herzegovina.

Does divided education lead to divided citizenship?

The project „Divided education, divided citizenship” is an international comparative research project which is being conducted in eight countries by member organizations of the Network of Education Policy Centers (NEPC). The aim is to find out what pupils and teachers from schools with minority and majority curricula think about citizenship, national cultures and relations between different ethnic groups (more on www.promente.org/DEDC).

Do children from minority groups have the same opportunity for education as other children?

“Advancing participation and representation of ethnic minority groups in education” is a project which is based on the idea of promoting equal opportunities for quality education through a network of education policy centers in the West Balkan countries.

The project is supported by the EU CARDS program (more on www.promente.org/eduqu).

How can education be improved by parents getting involved in schools?

proMENTE is participating in a major international research and action project entitled “Improvement of inclusion and education quality” with four phases:

a. Focus group research with principals of elementary schools in Sarajevo Canton. These discussions were conducted with the goal of finding out about principals’ attitudes to the issue of parental participation in school activities.

b. Survey research with a representative sample of 237 school principals in which they expressed their attitudes and opinions, hopes and fears on parents’ role and participation in school life.

c. ”Parents can be part of the school” is a continuation of this project in the form of support to sustainable initiatives on school level aimed at improving quality of education through parent’s participation in schools.

d. Survey research with a representative sample of parents, backed up by a series of focus groups, on their attitudes to participation in school-level decision-making; with a special focus on Roma parents.

The project is supported by Education Support Program (ESP) (more on www.promente.org/part)

Why is there an increase in private tutoring?

The project „Education in a Hidden Marketplace: Monitoring of private tutoring“ is an international comparative overview of the nature, causes and consequences of private tutoring. It examines how the opening of a free market for private tutoring has affected education, including access to institutions of higher education, in nine countries that once had socialist systems (more on www.promente/PT1).

This research will be followed up by a new wave of qualitative research in the region, again including Bosnia and Herzegovina (more on www.promente.org/PT2).

This work was initiated and supported by the Open Society Institute’s Education Support Program and the Network of Education Policy Centers.

What do students need to know to find a job and manage their careers?

„My career“ was a project with the goal of improving careers advice in Bosnia and Herzegovina. Students and adults have the opportunity to choose careers compatible with their interests which will enhance satisfaction at work. The project was supported by the European Commission CARDS program (more on www.promente.org/mojakarijera).

The project „Youth Employment Project (YEP) in Bosnia and Herzegovina“ will contribute substantially to the significant reduction of youth unemployment through improvement of the employability of school students, through capacity development and collaboration with private/state labour market service and through policy influence. The project is implemented by GOPA worldwide consultants and funded by SDC / ADA; proMENTE will provide curriculum development, website services, and evaluation expertise (more on www.promente.org/YEP).

Do school textbooks in Bosnia & Herzegovina contribute to social cohesion?

The project “Education in Bosnia and Herzegovina: What do we teach our children?“ was an exhaustive qualitative analysis of all full text of all the textbooks in the national group of subjects (geography, history, language plus religious studies) in elementary and secondary education in Bosnia and Herzegovina. The research was supported by the Open Society Fund B&H (more on www.promente.org/cemu-ucimo1).

Are school students in B&H taught to think critically?

The project “Evaluation of curriculum and common core of national group of subjects” focuses on how students are taught to apply critical thinking in schools especially with reference to the national group of subjects. The project is supported by International Forum Bosna (more on www.promente.org/cemu-ucimo2).

Our approach

Client-centred

We place a special emphasis on developing wherever possible a cordial and relaxed relationship with our clients and work together to design research and evaluations which meet their real needs.

Methodological

proMENTE has experience with a wide range of research and evaluation approaches, combing qualitative and quantitative methods.

Appropriate

Our researchers spend a lot of time on the road and know how to talk to street children as well as to Ministers. Often our task is to build bridges between world views, for example between the worlds of donors and their potential beneficiaries.

Ethical

Ethical concerns always come first. In particular, we take data protection and child protection very seriously.

Innovative

We are proud to employ innovative approaches in our work. As far as we know, we are the first organisation in the Balkans to implement Outcome Mapping and Most Significant Changes methodology. For many of our projects we develop websites to improve interaction with stakeholders and have long experience in employing web-based questionnaires. Most of our statistical analyses our conducted in R (www.r-project.org), the software of choice for most modern statisticians.

Above all, we believe that the key to a successful project is to understand what the client really wants and needs to find out and to carefully negotiate the details of the Terms of Reference in order to make sure these results are delivered.

We have been using web-based research methods since 2002 (for example at www.mojakarijera.com and www.qimpl.com) which we usually implement on our own. We use four different systems for web opinion research from which we chose the one most appropriate for our clients. Most of our research and evaluation projects include web modules.

Recently we have been introducing Geographic Information Systems (GIS) approaches into our work. Our clients find that presenting data on maps can give an extra dimension of insights.

Social Network Analysis is much in vogue at the moment, and with good reason. Many of our clients’ projects are delivered through networks or aim to strengthen networks. We have some simple and useful tools to help understand network data.

Reproducible

Nearly all our statistical reports follow the principles of reproducible research. This means that the final pdf file is automatically generated by computer from the original raw data following instructions written by us in a computer script.

So there is neither any cutting-and-pasting or editing of data in the data files and nor is there, for example, any manual editing of data or graphics. This makes mistakes much less likely; the original data is untouched; our clients or other researchers can check exactly how we arrived at these results. Given the same database, software and script they could also produce the same report with one click. And the software is free and open-source.

Reproducible research is transparent, verifiable and less prone to error.

Participatory

We include stakeholders in our research, evaluation and training wherever possible and try to engage interviewed stakeholders in active debate about how to improve people’s lives.

Valid

Reliability and validity of information and conclusions drawn from it are of the highest importance. The validity of information is in its relevance and appropriateness to defined research question and the directness and strength of its association with the concepts which are subject of the evaluation process. proMENTE use best available information in evaluation process whose validity sometimes may be weak. In those cases, we use wider range of measures to reduce dependance on anyone and solve the problematic data validity.

Our tools

Data collection

Focus groups

A focus group interview is an inexpensive, rapid appraisal technique that can provide managers with a wealth of qualitative information on performance of development activities, services, and products, or other issues. A facilitator guides 7 to 12 people in a discussion of their experiences, feelings, and preferences about a topic.

In public opinion research, groups are carefully constructed according to specified demographic criteria with the purpose of being able to make certain generalisations to the population as a whole.

In evaluation research, they can be used either for pre-post comparison, or retrospectively asking participants how they think the different program components affected them.

Focus groups are usually audio recorded and video recordings can be made if desired using a static camera. One-way screens are not available.

Interviews

Interviews collect narrative information on a theme from persons relevant to a project or program through a more or less structured discussion led by the interviewer. They are not usually used to provide data for a logframe or Performance Monitoring Plan, but they are very useful for formative M&E purposes.

Respondents are selected for their first-hand knowledge about a topic of interest. These persons may be for example community leaders, party officials at local or national level, external experts such as academics or journalists, representatives of government, of international NGOs, and similar.

Group discussions

Group discussion are somewhere between focus groups and individual interviews. They lack the focus on a particular key question which is characteristic for focus groups. As opposed to focus groups, they sometimes include people who are part of a natural group and may well know one another.

Questionnaires

A questionnaire survey presents written questions in different formats to the whole population of people relevant to the project, or a sample of them.

Questionnaires can be designed to measure outcome variables like satisfaction with a project, intermediate variables like exposure to a project, and background variables like age and sex. We can combine closed and open questions - open questions can be coded into closed categories afterwards but we often enliven our reports with quotes from the original words which respondents used.

We suggest you to choose web questionnaire for collecting quantitative data due to accessibility of computers and Internet use in institutions where your beneficiaries are employed.

We take special care to ensure that our questionnaires are easy to understand and complete. In some cases we will give respondents individual support to complete the questionnaires.

Our dual-language questionnaire analysis system r3d ensures that questions are not wasted, analysing all questions for millions of different possible significant findings and highlighting the most unusual and important.

proMENTE has been using online questionnaires in B&H since 2002 and they now feature in most of our work because they are a very economical way of reaching a relatively wide population.

Web Questionnaires

A questionnaire survey presents written questions in different formats to the whole population of people relevant to the project, or a sample of them. We include web questionnaires in most of our work because they are an economical way of reaching a relatively wide population.

Questionnaires are specially designed to measure the outcome variables. We can target questionnaires either at a specific group of people defined by the client or from the general web population, e.g. via Facebook advertising.

Web Analytics

proMENTEuses a wide range of different on-site and off-site web analytics tools, such as Google Web Analytics, KISSmetrics, Facebook Insight, Twitalyzer, in order to obtain more comprehensive and useful data. Web analytics is the measurement, collection, analysis and reporting of Internet data for the purpose of understanding and optimizing web usage. Using web analytics methods we can analyze following data: where are users (visitors) coming from, what they are doing on web site, when and where do they leave, how long do they stay on web site, how often do they come back to the web site etc. Combining web analytics methods with qualitative methods can help to better interpret web statistics, to better focus on user (qualitative) research and to get better certainty of findings. In campaign evaluation, web analytics can help to measure or to better understand the effectiveness of campaign’s concept, identification of target audience and their behavior on web and to verify user feedback.

Sampling

How is the sample to be selected for the above methods? Sampling is a procedure which selects some smaller number out of a larger population (such as all citizens of a country or all elected mayors in one region) in such a way that the units, persons, geographical areas etc. selected are sufficiently typical of or representative for the larger population. Sampling involves deciding how many units to include in the sample and how to select them. Details of how the samples would be constructed would be discussed with the client.

The key strength of focus groups is to allow opinions and responses to develop which are typical for a particular group. This means it is usually desirable that the groups are homogeneous with respect to socio-demographic variables, i.e. there is little variation within the groups. So with focus groups, sample construction is a question of ensuring that the groups themselves, rather than the individuals within them, are as representative as possible of the desired population.

In many cases, a simple random sample is not possible or desirable and so more sophisticated sampling techniques such as stratified sampling or cluster sampling are used. We use specialised software to prepare and analyse these kinds of samples.

Oversampling

Often the client is particularly interested in minority sectors of the desired population, for example Roma householders or female mayors. In this case, such sub-groups can be oversampled, i.e. the proportion of them included in the sample is greater than in the population. Where statistical comparisons are made, special techniques have to be applied to correct for this oversampling.

Data analysis

The results are usually written up in a comprehensive report as a synthesis of the different methods employed.

Analysis of interviews, focus groups, etc.

First of all, an overall ”question-by-question” report for each respondent or respondent group is written. These reports can be provided from written notes and audio recordings without making full transcriptions.

Individual reports can be provided for each focus group and/or for each subgroup of the population e.g. municipality. An overall report can also be provided.

The additional transcription option enables direct, typical quotes from respondents to be included in the final report and also provides a more objective record of respondent views and allows researchers to systematically monitor their own biases.

GIS (geographical) analysis of data

If your data is spread across an area - for instance if you deal with different municipalities, school, regions, etc., our software put it on a map for you to re-tell your story from a geographical point of view.

Statistical Analysis of Questionnaires

The use of questionnaires enables quantitative data analysis of the web questionnaires only to be carried out, which has the following advantages:

provide a more objective baseline for examining future progress
background-variable differences are highlighted (e.g. differences between women and men, different stakeholders etc)

A special strength of proMENTE is our dual-language automated system r3d for automatically producing thorough statistical analysis of survey data with attractive graphics and full explanation. Please see p. 14↑ for the benefits of this reproducible research approach.

In-depth Content Analysis of interviews

Content Analysis is a sophisticated social science technique which uses specialised software to support the process of extracting hidden meanings in the mass of information collected from interviews with respondents. For example, we used it very successfully in a previous project with Sida to identify the relationship between gender and poverty through the eyes of beneficiaries[29]. It necessitates full transcripts of the interviews.

Provision of direct interview quotations in reports

Readers of the report often find direct quotations the best part of the report; they bring life into the findings Direct interview quotations are included in the price shown in the financial offer. .

Part III. Who we are

Contact details

Kranjčevičeva 35, 71000 Sarajevo, Bosnia & Herzegovina
Tel./Fax: +387 33 55 68 65
info@promente.org

About us

proMENTE provides social research solutions to both businesses and non-profits. proMENTE operates internationally and is based in Sarajevo. The organisation was registered as an association with the Federation of Bosnia-Herzegovina in October 2002 by three social scientists.

Everything we do - training, project evaluation, field research - is based on the social sciences.

Most income is from contracts to conduct research, evaluation and training projects for other organisations in accordance with our Statute. proMENTE has also designed and implemented its own projects in the areas of youth employment and careers advice and assistance to SMBs on Human Resources Management, financed by donors. proMENTE has also frequently been national partner in international research programs.

We have conducted over 130 research projects since 2002 including 60 project evaluations which makes us one of the leading evaluation agencies in the region. Most of our work has been multi-method, with qualitative and quantitative data combined. We have mastery of a wide range of different tools, from standard tools like Key Sources Interviews and Literature Reviews to more innovative techniques; we led the first systematic applications of Outcome Mapping and Most Significant Changes techniques in the Balkans and have presented the results at international conferences and as a Sida publication [865]. In particular, most of our projects have involved conducting focus groups with a wide variety of participants on a wide variety of themes. Applications have ranged from general public opinion research to gathering the views of specific groups such as school principals.

We have substantial experience in survey design and statistical analysis in different areas described below.

We have considerable experience in projects involving the inclusion of socially excluded groups including mapping and analysis of policies and practices of non-discriminatory access to basic education of children with special educational needs ([853, 718][832][784]). When evaluating educational inclusion programmes,we strive to contribute to quality enhancement in practice by identifying key focuses and existing potentials (parents, teachers, local communities and official institutions etc) which can overcome obstacles ([35][796][793]). Our contribution to inclusive education is also reflected in projects which we oursevles have implemented, such as action research on school / community based initiatives for enhancing education quality and inclusion through stakeholder participation ([677][826]).

We have conducted a variety of projects involving Roma individuals and communities. Many of these [703, 826, 831, 823, 824, 843, 873, 877]have been focused on the involvement of Roma parents and families in their children’s education. We have also conducted some substantial studies [682, 605, 770]on issues of child labour and trafficking, in which we have been keen to present a differentiated approach on how Roma identity does, and does not, relate to these issues. A third group of projects [592, 878, 53, 606, 772] are project evaluations and needs assessments on community development projects involving Roma in BiH, Serbia, Hungary and the Ukraine.

proMENTE monitor events in different areas of expertise, development of new programs and policies in NGO’s world and access to it is provided by several memberships: Network of Education Policy Centres, Sporazum Plus, BiH NGO Council and Koalicija za pravično obrazovanje

Mission

To assist individuals and organisations to achieve their full potential – by providing research and evaluation services as well as evidence-based advice and training.

Vision

We are inspired by the vision of a future in which

We remain a small team of social scientists working in BiH and also internationally.
We remain one of the premier agencies for ad-hoc general social research on the Balkans.
We continue to learn and apply new methods in research, evaluation and training.
We are respected as experts who can help individuals and organisations to reach their potential.
We contribute to a society in which human rights are respected and differences drive growth rather than conflict.

Contact details of some key clients

Joakim Molander, former First Secretary of Sida in Bosnia and Herzegovina, from July 2008 Head of Evaluation Secretariat at Sida, Stockholm:
joakim.molander@gmail.com

Dženana Trbić, OSF BiH, dzenana@soros.org.ba

Adam Boys, Chief Operating Officer and Director of Finance of the International Commission on Missing Persons, Adam.Boys@ic-mp.org

Our Team

Currently proMENTE has seven permanent staff of whom six are researcher/trainers. Formally, the NGO is run by an Assembly of three members who are all Senior Researchers, two of whom are also employees. All proMENTE researcher/trainers are at least Diploma/Bachelor’s level social scientists; the three Senior Researchers are PhD. or Masters level social scientists with between eight and fourteen years’ experience in planning and conducting field research and evaluations in the West Balkans.

Steve Powell, PhD.

President and senior researcher.

Over 15 years’ experience in quantitative and qualitative social research as well as training and consulting around participatory monitoring and evaluation approaches. Research and evaluation fields have included education, disaster and relief, psychosocial support, social protection, voluntarism, local government, civil society, child protection, trafficking in persons, youth and Roma issues, PTSD, missing persons and conflict resolution.
Special interest and expertise in "big data" approaches in social research.
Extensive experience across South-East and Central Europe as well as Haiti, Sierra Leone, Thailand, Nepal, Indonesia, Sri Lanka and India.

Projects and publications: http://promente.org/p/?q=Powell

Dženana Husremović, PhD.

Graduate psychologist and PhD, with the formal and informal education has long relevant work experience. Currently working in proMENTE social research with the parallel performance of activities of senior assistant in the Department of Psychology, University of Sarajevo from 2001. Directly involved in working with the private sector and current activities include development of new projects and consulting jobs. Possesses many years of coaching experience.

Projects and publications: http://promente.org/p/?q=Husremovic

Ivona Čelebičić, MSc.

General Director of proMENTE.

Master in human sciences, researcher and trainer in proMENTE social research since 2004. Conducted over 50 training courses and research and evaluation projects. My opinion is that we have to be constantly looking for new strategies to promote changes in education and promote education policies. My friends and colleagues say that I am a fantastic team player!

Projects and publications: http://promente.org/p/?q=Celebicic

Esad Bratović

Bachelor of Psychology, working at proMENTE social research since 2006 as a researcher and evaluator. Designing and implementing qualitative and quantitative research and evaluation for international and national clients, as a researcher on field has experience on leading focus groups, structured, semi-structured and unstructured interviews. Also possesses extensive knowledge in statistical data analysis using R software environment for statistical computing and graphics. Esad has rapid understanding of macro and micro social context surrounding a research project and its relevance to the research aims. Ability to form respectful and trusting relationship with many different kinds of stakeholders, synthesise their views and communicate them to clients.

Conducted assessment of local sustainable development strategic planning processes and practices in the Drina River Basin. Currently he is country coordinator for Education for Sustainable Development Partnership Initiative (ESdPI), project aimed at uncovering the content of the national curricula of the participating countries with regards to education for sustainable development and developing and delivering training activities to those that can and must promote sustainable development.

Projects and publications: http://promente.org/p/?q=Bratovic

Andrea Soldo

Andrea Soldo, psychologist, member of proMENTE team since 2008, works as a researcher, evaluator and trainer. Andrea’s special field of interest are marginalized groups and quality of formal education. She believes that there is always possibility for different kind of approach or solution, even if it is an alternative one.

Projects and publications: http://promente.org/p/?q=Soldo

Sidik Lepić

Sidik Lepić, a graduate pedagogue, member of proMENTE team since 2008, where he works as a researcher, evaluator and web developer. The focus of his work activity is educational inclusion, education for sustainable development, professional orientation and development of career management skills. Particular area of his interest is technology and its application in research and education. He believes that the work he does is like climbing a mountain: each new step toward the top reveals a new view of the world that surrounds him.

Projects and publications: http://promente.org/p/?q=Lepic

Part IV. Portfolio

Clients

We have worked for most major agencies and donors in the region (Caritas, CRS, gtz/giz, Helsinki Commitee, ICRC, IFRC, Kvinna till Kvinna, Olof Palme Foundation, Sida, UNICEF, UNDP, UNV, UNWomen, USAID, World Vision) as well as small local NGOs.

Projects and publications cited here

Only projects and publications mentioned in this document are listed here.

Full lists of projects and publications are available separately and also at http://www.promente.org/p.

[273] : Action research on school/community based initiatives for enhancing education quality and inclusion through stakeholders participation.. 2008.

[274] : Analysis of survey data on domestic and gender-based violence on women and children. 2007.

[275] : Assessment methodology for review of CSO role in reform of B&H legal system. 2008.

[276] : Children speak out. What influences child trafficking in Southeast Europe. Bosnia and Herzegovina report. 2006.

[277] : Evaluation of Youth Officer training. 2009.

[278] : Evaluation of Youth leader training. 2009.

[279] : Evaluation of training project: A multidisciplinary approach to combat domestic violence and other forms of violence against women and children. 2003.

[280] : How to write biography, motivation letter and what is the best way to present yourself on job interview. 2010.

[281] : M&E audit and Most Significant Changes process. 2006.

[282] : Management Training for the Leadership of the Court Administration Department of the High Judicial and Prosecutorial Council. 2009.

[283] : Manual for youth leader trainers –section on monitoring and evaluation. 2010.

[284] : Mapping teachers’ competences for inclusive and intercultural education in BiH. 2009.

[285] : Moderating at negotiation workshop with partners. 2008.

[286] : Needs Assesment. 2007.

[287] : Organisational assessment. 2004.

[288] : Parents views of parental participation in education.. 2008.

[289] : Pre-post evaluation of project "Strengthening Women Youth Leaders". 2010.

[290] : Producing first comprehensive handbook on HRM in B&H. 2007.

[291] : Profesional communication training. 2010.

[292] : Staff training on "collecting and using information to improve program quality". 2006.

[293] : Strategic planning workshop. 2007.

[294] : Teambuilding training for Communis. 2006.

[295] : Teambuilding training for eNET Centar. 2006.

[296] : Technical support for a mid-term review of the People Empowerment in Rural Areas (PERA) project. 2010.

[297] : Trainer training program in active job seek skills for the unemployed. 2005.

[298] : Training needs analysis. 2007.

[299] Esad Bratović, Andrea Soldo: Advancing Participation and Representation of Ethnic Minority Groups in Education.. 2009. URL http://promente.org/eu-apreme.

[300] Esad Bratović, Andrea Soldo: Nacionalno istraživanje o sudjelovanju i zastupljenosti etničkih manjina u obrazovanju. Izvještaj za BiH, 2010. URL http://promente.org/EU-APREME-bih-survey-b.pdf.

[301] Esad Bratović, Andrea Soldo: National surveys for participation and representation in school-based decision making. Report for B&H, 2010. URL http://promente.org/EU-APREME-bih-survey-e.pdf.

[302] Esad Bratović, Ivona Čelebičić: Focus Group Report: parental views on their inclusion in education, 2008. URL http://promente.org/ESP2-bih-focus-e.pdf.

[303] Esad Bratović: Focus group research with elementary school principals in Sarajevo Canton, 2009. URL http://promente.org/ESP1-bih-focus-e.pdf.

[304] Esad Bratović: Legal Framework B&H: Advancing Educational Inclusion and Quality in South-East Europe, 2008. URL http://promente.org/ESP1-bih-legal.pdf.

[305] Ana Golemac Powell, Alma Kadić, Vida Koren-Holm: Mid-term review of the Programme ”Financing the Implementation of the Gender Action Plan (FIGAP Programme)” in BiH. 2011.

[306] Maria Golubeva, Steve Powell, Elmina Kazimzade, Anca Nedelcu: DEDC international report. A comparative study of civil enculturation in separate schools, 2009. URL http://promente.org/NEPC-DEDC-reg-report.pdf.

[307] Dženana Husremović, Alma Kadić: Coaching activities for the development of six CSO strategic advocacy plans. 2011.

[308] Dženana Husremović, Alma Kadić: HRM seminars in partnership with the Chamber of Trade Canton Sarajevo. 2009.

[309] Alma Kadić, Andrea Soldo: Needs assessment of judges, prosecutors and associates for education in Federation of BiH. 2011.

[310] Alma Kadić, Ivona Čelebičić: Team building activities for Kvinna til Kvinna. 2011.

[311] Sidik Lepić: Evaluation of UN WOMEN 16 Days of Activism to End Gender Based Violence Campaign 2011: Youth Say No to Violence!. 2012.

[312] Daniel Pop, Steve Powell: School Governance and Social Inclusion - Involvement of Parents, 2009.

[313] Steve Powell, Dženana Husremović, Nermin Đapo: Child Trafficking and Worst Forms of Child Labour. 2003.

[314] Steve Powell, Ivona Čelebičić, Esad Bratović: A Sida Evaluation: Outcome Mapping Evaluation of Six Civil Society Projects in Bosnia and Herzegovina, 2007. URL http://promente.org/p/?q=sida2.

[315] Steve Powell, Ivona Čelebičić: External evaluation of project: Multicultural Cooperation in Education – a Road to Europe. 2008.

[316] Steve Powell: National Survey of Parents in Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Kosovo, Macedonia, Moldova, Montenegro, Romania and Serbia: basic statistical results including data from survey of Principals, 2010. URL http://promente.org/ESP2-reg-report.pdf.

[317] Steve Powell: Roma parents' views on participation in education in B&H., 2011. URL http://socialdatablog.com/roma-parents-views-on-participation-in-education-in-bh/.

[318] Steve Powell: Roma-Gadje Dialogue Through Service Initiative: M&E processes, 2007.

[319] Andrea Soldo, Alma Kadić, Esad Bratović: Inclusive centres in local community - baseline assesment. 2011.

[320] Ivona Čelebičić, Alma Kadić, Sidik Lepić: Teacher training "Supporting Teachers to Lead Change" in B&H. 2010. URL http://promente.org/itl.

[321] Ivona Čelebičić, Alma Kadić, Andrea Soldo: MIDWAY–Mainstreaming Inclusiveness for Disabled Workers and Youth; Inclusive education for children with disabilities and employment of persons with disabilities. 2010.

[322] Ivona Čelebičić, Steve Powell, Andrea Soldo: Research into Internal Trafficking in human beings in Bosnia and Herzegovina. 2008.

[323] Ivona Čelebičić, Andrea Soldo, Esad Bratović: Training on Planning and conducting qualitative research. 2012.

[324] Ivona Čelebičić, Andrea Soldo, Stephen Powell: Training on Planning and conducting qualitative research. 2011.

[325] Ivona Čelebičić, Andrea Soldo: Education for Sustainable Development in the Western Balkans: School Capacity Building and Support. 2011.

[326] Ivona Čelebičić, Andrea Soldo: Evaluation of project: Community Empowerment for the Inclusion of People with Disability. 2009.

[327] Ivona Čelebičić, Andrea Soldo: Roma community development - Project needs analysis in Zenica and Zavidovici. 2008.

Brief list of other proMENTE projects by year

2012

[328] Sidik Lepić: Evaluation of UN WOMEN 16 Days of Activism to End Gender Based Violence Campaign 2011: Youth Say No to Violence!. 2012.

[329] Ivona Čelebičić, Andrea Soldo, Esad Bratović: Training on Planning and conducting qualitative research. 2012.

2011

[330] Ana Golemac Powell, Alma Kadić, Vida Koren-Holm: Mid-term review of the Programme ”Financing the Implementation of the Gender Action Plan (FIGAP Programme)” in BiH. 2011.

[331] Dženana Husremović, Alma Kadić: Coaching activities for the development of six CSO strategic advocacy plans. 2011.

[332] Alma Kadić, Andrea Soldo: Needs assessment of judges, prosecutors and associates for education in Federation of BiH. 2011.

[333] Alma Kadić, Ivona Čelebičić: Team building activities for Kvinna til Kvinna. 2011.

[334] Andrea Soldo, Alma Kadić, Esad Bratović: Inclusive centres in local community - baseline assesment. 2011.

[335] Ivona Čelebičić, Andrea Soldo, Stephen Powell: Training on Planning and conducting qualitative research. 2011.

[336] Ivona Čelebičić, Andrea Soldo: Education for Sustainable Development in the Western Balkans: School Capacity Building and Support. 2011.

2010

[337] : How to write biography, motivation letter and what is the best way to present yourself on job interview. 2010.

[338] : Manual for youth leader trainers –section on monitoring and evaluation. 2010.

[339] : Pre-post evaluation of project "Strengthening Women Youth Leaders". 2010.

[340] : Profesional communication training. 2010.

[341] : Technical support for a mid-term review of the People Empowerment in Rural Areas (PERA) project. 2010.

[342] Ivona Čelebičić, Alma Kadić, Sidik Lepić: Teacher training "Supporting Teachers to Lead Change" in B&H. 2010. URL http://promente.org/itl.

[343] Ivona Čelebičić, Alma Kadić, Andrea Soldo: MIDWAY–Mainstreaming Inclusiveness for Disabled Workers and Youth; Inclusive education for children with disabilities and employment of persons with disabilities. 2010.

2009

[344] : Evaluation of Youth Officer training. 2009.

[345] : Evaluation of Youth leader training. 2009.

[346] : Management Training for the Leadership of the Court Administration Department of the High Judicial and Prosecutorial Council. 2009.

[347] : Mapping teachers’ competences for inclusive and intercultural education in BiH. 2009.

[348] Esad Bratović, Andrea Soldo: Advancing Participation and Representation of Ethnic Minority Groups in Education.. 2009. URL http://promente.org/eu-apreme.

[349] Dženana Husremović, Alma Kadić: HRM seminars in partnership with the Chamber of Trade Canton Sarajevo. 2009.

[350] Ivona Čelebičić, Andrea Soldo: Evaluation of project: Community Empowerment for the Inclusion of People with Disability. 2009.

2008

[351] : Action research on school/community based initiatives for enhancing education quality and inclusion through stakeholders participation.. 2008.

[352] : Assessment methodology for review of CSO role in reform of B&H legal system. 2008.

[353] : Moderating at negotiation workshop with partners. 2008.

[354] : Parents views of parental participation in education.. 2008.

[355] Steve Powell, Ivona Čelebičić: External evaluation of project: Multicultural Cooperation in Education – a Road to Europe. 2008.

[356] Ivona Čelebičić, Steve Powell, Andrea Soldo: Research into Internal Trafficking in human beings in Bosnia and Herzegovina. 2008.

[357] Ivona Čelebičić, Andrea Soldo: Roma community development - Project needs analysis in Zenica and Zavidovici. 2008.

2007

[358] : Analysis of survey data on domestic and gender-based violence on women and children. 2007.

[359] : Needs Assesment. 2007.

[360] : Producing first comprehensive handbook on HRM in B&H. 2007.

[361] : Strategic planning workshop. 2007.

[362] : Training needs analysis. 2007.

2006

[363] : Children speak out. What influences child trafficking in Southeast Europe. Bosnia and Herzegovina report. 2006.

[364] : M&E audit and Most Significant Changes process. 2006.

[365] : Staff training on "collecting and using information to improve program quality". 2006.

[366] : Teambuilding training for Communis. 2006.

[367] : Teambuilding training for eNET Centar. 2006.

2005

[368] : Trainer training program in active job seek skills for the unemployed. 2005.

2004

[369] : Organisational assessment. 2004.

2003

[370] : Evaluation of training project: A multidisciplinary approach to combat domestic violence and other forms of violence against women and children. 2003.

[371] Steve Powell, Dženana Husremović, Nermin Đapo: Child Trafficking and Worst Forms of Child Labour. 2003.

2002

Selected publications - proMENTE and staff

Books

Here are some of our publications including those published by our staff independently.

Full lists of projects and publications including conference presentations and project reports are available separately and also at http://www.promente.org/p.

[800] Dženana Husremović, Sidik Lepić: Teachers manual "Workshops for professional selection and career development" for secondary schools students. 2011. URL http://promente.org/GOPA-SDC3.pdf.

[801] Dženana Husremović, Steve Powell, Ajla Šišić, Aida Dolić: Obrazovanje u Bosni i Hercegovini: Čemu učimo djecu? Analiza sadržaja udžbenika nacionalne grupe predmeta. Fond otvoreno društvo Bosna i Hercegovina, 2007. URL http://promente.org/OSF0-report-b.pdf.

[802] Dženana Husremović, Ajla Šišić: Tim za uspjeh. Praktičan vodič kroz upravljanje ljudskim potencijalima. The Chambers of Trade in the Federation of B&H and the Republic of Srpska; proMENTE social research, 2009. URL http://promente.org/FCO-tim-b.pdf.

[803] Dž. Kalaš, I. Čelebičić, M. Barudžija, Jašarbašić, A. Jerković: Manual: Do not help me, teach me to help myself: a manual for adults. Foundation for Local Democracy, 2008.

[804] Dž. Kalaš, I. Čelebičić, A. Jašarspahić, E. Bavčić, M. Lambić: Practicum projective performance: ideas for group work". MDD- Multidisciplinary Society for promotion mental an social health, 2003.

[805] Tuende Kovacs-Cerovic, Vlasta Vizek-Vidović, Steve Powell: School Governance and Social Inclusion: Involvement of Parents. South East Europe Cross Country Survey of Parents' Views. CEPS, 2011. URL http://promente.org/ESP2-reg-report.pdf.

[806] Steve Powell, Elvira Duraković-Belko: Sarajevo 2000: the psychosocial consequences of war, Results of empirical research from the territory of former Yugoslavia. UNICEF, 2002. URL http://psih.org/2000e.pdf.

[807] Steve Powell: Understanding Volunteerism for Development in South-Eastern Europe and the Commonwealth of Independent States: Lessons for Expansion. UNV Bratislava, 2010. URL http://promente.org/UNV2-long.pdf.

[808] I. Silova, V. Budiene, M. Bray: Education in a hidden marketplace. Open Society Institute, 2006. URL http://promente.org/OSF1-PT-reg-e.pdf.

Book Chapters

[809] Justin Curry, Steve Powell: The Way Forward. Recommendations for Future Programming in the Psychosocial Support Sector in J. Curry & R. Horn (Eds.), International psychosocial support programming. The American Red Cross., 2010.

[810] Maria Golubeva, Steve Powell, Anca Nedelcu: Separate schooling of minorities in Eastern and South Eastern Europe: Is there a way to overcome the negative effects of segregation? in J. Bakker, E. Denessen, D. Peters & G. Walraven (Eds.), International perspectives on countering school segregation. Garant Publishers, 2011. URL http://www.maklu.be/MakluEnGarant/BookDetails.aspx?ID=9789044126945.

[811] Steve Powell, Joakim Molander, Ivona Čelebičić: Assessment of Outcome Mapping as a tool for evaluating and monitoring support to civil society organisations in Governance by Evaluation for Sustainable Development: Institutional Capacities and Learning (Sedlacko, Michal and Martinuzzi, André, ed.). Edward Elgar Publishing Limited, 2011.

[812] Steve Powell: Postwar Developments in Begegnung, Dialog und Integration. Festschrift zur Emeritierung von Prof. Dr. Willi Butollo (Maragkos, Markos, ed.). dgvt-Verlag, 2012. URL http://socialdatablog.com/wp-content/uploads/2012/07/butollo_festschrift_powell.pdf.

[813] Steve Powell: The Psychosocial Approach in Sarajevo 2000: the psychosocial consequences of war, Results of empirical research from the territory of former Yugoslavia (Powell, Steve and Durakovic-Belko, Elvira, ed.). UNICEF, 2002.

[814] R. Rosner, S. Powell: Posttraumatic growth in times of war in Handbook of Posttraumatic Growth (Tedeschi, R. G. and Calhoun, L. G., ed.). Lawrence Erlbaum Associates, 2006.

[815] Andrea Soldo, Boris Jokić: The Roles of Teachers in the Decisions Concerning Use of PT Services in Emerging for the Shadow: A qualitative comparative exploration of private tutoring in Eurasia (Jokić, Boris, ed.). 2013.

Journal Articles

[891] Constantin Manuel Bosancianu, Steve Powell, Esad Bratović: “Social capital and altruism online and offline”, , .

[892] Maria Hagl, Stephen Powell, Willi Butollo, Rita Rosner: “Dialogical Exposure with Traumatically Bereaved Bosnian Women: Findings from a Controlled Trial”, , .

[893] Boris Jokić, Andrea Soldo, Zrinka Ristić-Dedić: “Private Tutoring and Social Equity in Croatia and Bosnia & Herzegovina”, Mediterranean Journal of Educational Studies, 2013.

[894] Steve Powell, W Butollo, M Hagl: “Missing or Killed. The Differential Effect on Mental Health in Women in Bosnia and Herzegovina of the Confirmed or Unconfirmed Loss of their Husbands.”, European Psychologist, 2009.

[895] Steve Powell, E. Durakovic-Belko: “Sarajevo 2000: the psychosocial consequences of war, Results of empirical research from the territory of former Yugoslavia”, International Journal of Human Sciences, 2006.

[896] Steve Powell, Rita Rosner, Willi Butollo, Richard G Tedeschi, Lawrence G Calhoun: “Posttraumatic growth after war: a study with former refugees and displaced people in Sarajevo”, Journal of Clinical psychology, pp. 71—83, 2003.

[897] Steve Powell, Rita Rosner: “The Bosnian version of the international self-report measure of posttraumatic stress disorder, the Posttraumatic Stress Diagnostic Scale, is reliable and valid in a variety of different adult samples affected by war”, BMC Psychiatry, pp. 11, 2005. URL http://www.biomedcentral.com/1471-244X/5/11.

[898] Steve Powell: “Volunteerism: helping one another through the transition”, Development & Transition, pp. 24—26, 2009. URL http://promente.org/UNV2-devtrans.pdf.

[899] R. Rosner, Steve Powell, W. Butollo: “Why do people in Bosnia and Herzegovina go into treatment. The role of Posttraumatic Stress Disorder in psychotherapy service utilization”, European Psychotherapy, pp. 117—129, 2002.

[900] R. Rosner, Steve Powell: “Does ICD-10 Overestimate the Prevalences of PTSD? Effects of Differing Diagnostic Criteria on Estimated Rates of Posttraumatic Stress Disorder in War Zone Exposed Civilians”, Trauma & Gewalt, 2009.

[901] R. Rosner, Steve Powell: “Überschätzt die ICD-10 die PTBS-Prävalenz?”, Trauma & Gewalt, pp. 1, 2007.

[902] Rita Rosner, Steve Powell, Willi Butollo: “Posttraumatic stress disorder three years after the siege of Sarajevo”, Journal of Clinical Psychology, pp. 41—55, 2003.

Part V. Get Closer

Working with proMENTE as external consultant

Right now we are not looking to take on more staff. However, we do have the following model of cooperation which might interest you. We are building up our database of specialist consultants; these are people who are not formally employed by proMENTE but who might be interested in applying together with proMENTE for tenders and grants in a field of social research which matches their expertise and our interests. When a suitable opportunity is identified, the consultant usually takes the leading role in actually writing the application; and he or she would be named in the proposal budget as an external consultant. Then, if the application is successful, they work on the tasks together with proMENTE staff, usually working from home but spending some time in our offices. They may or may not take the lead role in implementation.

These consultants have mostly completed at least masters-level education. Some live and work in Bosnia-Herzegovina, but some are based in other countries.

At proMENTE we value the great atmosphere in our teams very highly and take care to match consultants to staff members. So if you are interested in this suggestion and you are able to drop into our office for a chat that would be very useful.

If you are interested, please fill in our online form.

Gain experience - Volunteer in proMENTE

Every highly motivated person who wants to learn and works too, can volunteer in proMENTE. Learning by doing and participation in various professional activities, every volunteer can enrich their own area of interest and improve personal capacities.

Volunteering in proMENTE you can:

Gain knowledge in the area of social sciences
Improve professional skills
Develop a professional responsibility and work habits
Gain work experience that can be a reference for future employment
Meet experts in the field of social sciences.

If you are interested, please fill in our online form.

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